Privacy Policy
Last updated: January 15, 2024
At Salata ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or interact with our services.
1. Information We Collect
Personal Information
When you create an account, place an order, or participate in our rewards program, we may collect:
- Name and contact information (email, phone number, address)
- Payment information (processed securely through third-party payment processors)
- Account credentials (username and password)
- Rewards program membership information
- Order history and preferences
Automatically Collected Information
When you visit our website or use our app, we automatically collect:
- Device information (browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, click patterns)
- Location data (with your permission for delivery)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Manage your rewards account and track points
- Send order confirmations, updates, and promotional offers (with your consent)
- Improve our products, services, and website
- Respond to your questions and provide customer support
- Detect and prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, delivery partners, IT providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: Any other sharing will only occur with your explicit permission
4. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability
- Object to certain processing activities
To exercise any of these rights, please contact us at privacy@salata.com or visit your account settings in our app.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Secure payment processing through PCI-compliant providers
6. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Understand how you use our website
- Deliver personalized content and advertisements
- Measure the effectiveness of our marketing
You can manage your cookie preferences through your browser settings or our cookie consent banner.
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us or visit our Contact page:
Salata Privacy Team
200 Congress Ave, Suite 100
Austin, TX 78701
Email: privacy@salata.com
Phone: (512) 555-1234
For more information, please also review our Terms of Service.